FAQ’s & TERMS AND CONDITIONS

Players should bring sports shoes, a hat, a water bottle, and a racquet. Racquets can be borrowed from the Pro Shop if needed (hire fees may apply).

Each child’s skill is assessed during a free trial. Age, ability, and skill level are considered to ensure the best class placement.

Class sizes vary by program, but ratios are kept small.

Students can start any time of the year. We place them in a group with others of similar age and skill.

Fees are charged fortnightly in advance via direct debit. Bank transfer upfront payments for the term are also accepted.

You must give 24 hours’ notice by phone or email to receive a lesson credit. Same-day cancellations of private lessons are not eligible for a credit.

Lessons may be cancelled due to wet weather. Parents will be notified by email (and text if within 1 hour of lesson). Cancelled lessons receive a credit for a make-up session.

Group lessons require 14 days’ written notice. Private lessons require at least 24 hours’ notice to cancel or reschedule. All cancellation requests must be emailed to info@ktacademy.com.au and accounts@ktacademy.com.au. Phone calls or in-person notifications will not be accepted, as written proof is required.